If you’re not satisfied with your purchase, you may request a return within 3 days of receiving your order. Please ensure that you keep the original packaging and order details available for the return process.
You may return the product to us through a cost-effective courier service or registered post.
Once the returned item reaches our warehouse, it will undergo a quality check. After approval, we will begin processing your refund. Returned products usually take 7-10 working days to reach us, though delays may occur due to unforeseen circumstances.
The complete refund process typically takes 10-15 working days from the date the return request is raised. The refund will be credited to your original mode of payment, after deducting the shipping charges from the original amount.
Return Eligibility
To be eligible for a return, the product must be:
- Unused and unwashed
- Returned with all original labels and tags intact
- Sent back in its original packaging
- Accompanied by a copy of the bill/invoice
- Returned within 3 days of delivery
This helps us ensure the product is in proper condition and all return requirements are met.
Damaged or Incorrect Orders
If you receive a package that appears damaged, tampered with, or in poor condition before opening, please contact us immediately.
If you receive an incorrect or damaged item, kindly email us at aruvadaipsych@gmail.com with the relevant details. Our team will review the issue and get back to you at the earliest.
Important Notes
- Products purchased during special offers or promotional sales are not eligible for return or replacement.
- Please make sure to include your contact details and Order Number when returning a product.
- Return shipping/postal charges must be borne by the customer.
